Resolved -
This incident has been resolved.
Aug 6, 16:43 PDT
Monitoring -
We have implemented a fix for the Account Settings Usage Charts for server side SDKs under-reporting the connection counts and we are monitoring the results. Customers should start seeing new connection counts show up in the charts. We are unable to backfill the missing under-reported data from July 26 to Aug 5.
Aug 6, 15:30 PDT
Identified -
The issue with account usage charts for server side SDKs connection metrics has been identified and the fix is being implemented.
Aug 6, 12:02 PDT
Investigating -
We are investigating the issue with the Account Settings Usage Charts for server side SDKs under-reporting the connection counts for most customers since July 26.
Aug 6, 10:46 PDT