Observability [EAP] Logs and Traces Ingest Failures

Incident Report for LaunchDarkly

Resolved

Between 18:42-19:52 UTC (11:42-12:52 PDT), Logs and Traces were not ingested due to an issue in the hosted OpenTelemetry collector. Logs and Traces sent during this time will not appear in the Observability product. We apologize for the inconvenience and have taken measures to prevent such an incident in the future.

Posted Jul 30, 2025 - 13:18 PDT