Errors when fetching big segments

Incident Report for LaunchDarkly

Resolved

This incident has been resolved. Note that flags continued to be served correctly for customers using big segments during this incident.

Posted Oct 19, 2021 - 12:28 PDT

Monitoring

A fix has been implemented and we are monitoring results.

Posted Oct 19, 2021 - 11:04 PDT

Identified

Customers are experiencing errors when fetching big segments. We have identified the issue and are working on a fix.

Posted Oct 19, 2021 - 10:48 PDT

This incident affected: API and Web interface.