LaunchDarkly
All Systems Operational
Flag Delivery Network (core functionality) ? Operational
90 days ago
100.0 % uptime
Today
Server-side streaming API ? Operational
90 days ago
100.0 % uptime
Today
Client-side streaming API ? Operational
90 days ago
100.0 % uptime
Today
Polling API ? Operational
90 days ago
100.0 % uptime
Today
Edge API ? Operational
90 days ago
100.0 % uptime
Today
Feature management (core functionality) ? Operational
90 days ago
99.86 % uptime
Today
Feature workflows ? Operational
90 days ago
99.88 % uptime
Today
Flag targeting ? Operational
90 days ago
99.85 % uptime
Today
Experimentation (core functionality) ? Operational
90 days ago
99.91 % uptime
Today
Experiment management ? Operational
90 days ago
99.88 % uptime
Today
Experiment metric management ? Operational
90 days ago
99.88 % uptime
Today
Experiment results processing ? Operational
90 days ago
100.0 % uptime
Today
Experiment results analysis ? Operational
90 days ago
99.88 % uptime
Today
Feature management (non-core functionality) ? Operational
Audit log ? Operational
Data Export ? Operational
Emails and notifications ? Operational
Flag usage metrics ? Operational
Experimentation (non-core functionality) ? Operational
Past experiment iterations ? Operational
Account management ? Operational
Documentation ? Operational
Integrations and webhooks ? Operational
SDKs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
During the month of May 2023, the following SDK versions will reach their end of life in accordance with LaunchDarkly's End of Life policy (https://launchdarkly.com/policies/end-of-life-policy).

- iOS client-side SDK 5.4.x
- iOS client-side SDK 6.0.x
- React Native client-side SDK 6.1.x

Customers using these or older SDK versions should update to supported SDK versions. For more information, read about our supported SDK versions (https://docs.launchdarkly.com/sdk/concepts/versioning#supported-versions).

Posted on May 01, 2023 - 10:44 PDT
Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Resolved - This incident has been resolved.
May 24, 10:29 PDT
Monitoring - System health has remained healthy since our previous update at 8:07 PDT. We're continuing to monitor the system health at this time.
May 24, 08:56 PDT
Identified - We have identified the issue and made a change that have restored access to the web app and returned the API to normal. We are not yet confident that full problem has been eliminated, however, and we are continuing to investigate.
May 24, 08:07 PDT
Investigating - We are currently investigating increased latency and timeout-related error rates in our REST API.

This will result in slow responses or time-outs when logging in to the web app to create or update flags. The Flag Delivery Network and flag evaluations are unaffected.

May 24, 07:51 PDT
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Resolved - API latency and error rate remain stable and within normal limits. We are resolving this incident but will continue to keep careful watch for any signs of recurrence.

The experimentation pipeline will continue to be delayed for an additional hour or so until it catches up with the backlog.

May 18, 22:43 PDT
Monitoring - As of 9:15pm PT, we have corrected root cause of the incident and access to the LaunchDarkly website has returned to normal.
We identified a database change that significantly increased load on our main datastore, slowing application responses and making the web application slow or unavailable for most users. The experimentation data pipeline is currently behind schedule, but is catching up and no data has been lost. Also during this time, the flag delivery network experienced increased latency in propagating flag updates, but flag evaluations continued unaffected.

After identifying the problematic update, we reverted the change and saw system health restored.
We will conduct a post-mortem and can provide more details if requested. If you have further questions please contact support@launchdarkly.com or your account team.

May 18, 21:45 PDT
Update - We are still experiencing high latency in our API leading to increased errors in the API and web application. We are continuing to work to restore normal service.
May 18, 20:40 PDT
Update - We continue to see high latency and timeouts across much of the API. The LD web application is currently unavailable. SDK initializations and flag evaluations are exhibiting higher latency and an increased error rate, but remain within operational bounds. We are continuing our work to mitigate the issue.
May 18, 20:01 PDT
Update - We are continuing to investigate this issue.
May 18, 19:11 PDT
Update - We are continuing to see very high latency and timeouts across much of the API and website. We are continuing to investigate.
May 18, 19:08 PDT
Investigating - We are currently investigating increased latency and timeout-related error rates in our REST API.
May 18, 18:33 PDT
May 17, 2023
Resolved - Backfill has been completed and all data has been restored.
May 17, 22:11 PDT
Update - We ran into a related issue while attempting to backfill data. Data is being recorded properly, but we are delayed getting the missing data backfilled.
May 17, 17:43 PDT
Monitoring - A fix has been implemented and all usage data will be available going forward. We are working to backfill the missing data from the last two days.
May 17, 13:04 PDT
Identified - Client usage data in the usage charts is currently unavailable for May 15 and 16 for all customers. No data is lost, we will be able to backfill once we've resolved the issue. We are working on a fix.
May 17, 10:07 PDT
May 16, 2023

No incidents reported.