Resolved -
We have finished the backfill of the missing Monthly Active User (MAU) data. This is now resolved.
Aug 1, 15:37 PDT
Update -
We have started backfilling missing data and expect the process to complete in several hours. There is no data loss.
Aug 1, 10:03 PDT
Identified -
We have identified a potential issue and a fix is being implemented. Once the fix is implemented, we expect the data to be backfilled with no loss.
Aug 1, 08:41 PDT
Investigating -
Starting from July 28th, Monthly Active User (MAU) data is not showing up in the Web UI or the API. We are currently investigating this issue.
Aug 1, 07:40 PDT