Resolved -
This incident has been resolved.
Jun 13, 06:52 PDT
Update -
We have made major progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are continuing to monitor and will provide another update when recovery is complete.
Jun 12, 15:15 PDT
Update -
We have made major progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are continuing to monitor and will provide another update when recovery is complete.
Jun 11, 08:37 PDT
Update -
We have made partial progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are continuing to monitor and will provide another update when recovery is complete.
Jun 10, 22:14 PDT
Update -
We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.
Jun 10, 21:12 PDT
Update -
We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.
Jun 10, 21:07 PDT
Update -
We are continuing to monitor for any further issues.
Jun 10, 21:07 PDT
Update -
We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.
Jun 10, 18:31 PDT
Update -
We have made partial progress. Some features may show data gaps while we complete recovery. We are continuing to monitor.
Jun 10, 11:54 PDT
Update -
We have made partial progress. Some features may show data gaps while we complete recovery. We are continuing to monitor.
Jun 9, 05:08 PDT
Update -
We are continuing to monitor for any further issues.
Jun 8, 19:23 PDT
Update -
We are monitoring the status of our services.
Jun 8, 19:03 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 8, 14:24 PDT
Identified -
We are currently experiencing delays in event ingestion impacting multiple product areas starting at 12:40pm PT. We have identified the issue and are working on a fix. No data has been lost.
Jun 8, 13:46 PDT