{
  "page": {
    "id": "9404kdk7lkn7",
    "name": "LaunchDarkly",
    "url": "https://status.launchdarkly.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Flag Delivery Network (core functionality)","created_at":"2022-02-28T13:44:13.135-08:00","updated_at":"2022-09-30T14:42:24.541-07:00","position":1,"description":"Mechanism by which flags are delivered to LaunchDarkly SDKs","showcase":false,"start_date":null,"id":"vvb9wn53mspf","page_id":"9404kdk7lkn7","group_id":null,"components":["d78f8m7zkgqt","156fh2g9b6pd","w5565sdz2kfj","dbc44wm7yn68"]},{"status":"operational","name":"Feature management (core functionality)","created_at":"2022-02-28T13:46:44.240-08:00","updated_at":"2024-05-14T10:03:32.484-07:00","position":2,"description":"Ability to manage flags in LaunchDarkly’s UI (app.launchdarkly.com) and API","showcase":false,"start_date":null,"id":"j4z3sqx09pkg","page_id":"9404kdk7lkn7","group_id":null,"components":["xkfhb7ktnvb6","0z3ns76sxvnf","9xz56kbw0hgj","2xhvx01jmqrw","2wnf8k8p3bd8"]},{"status":"operational","name":"Agents (core 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LaunchDarkly’s UI and API","showcase":false,"start_date":null,"id":"510s6rkgvxs6","page_id":"9404kdk7lkn7","group_id":null,"components":["qywwncp0p9zp"]},{"status":"operational","name":"Global (non-core functionality)","created_at":"2023-07-07T10:56:46.980-07:00","updated_at":"2026-05-18T18:17:49.219-07:00","position":10,"description":null,"showcase":false,"start_date":null,"id":"gqyrcn5p00s7","page_id":"9404kdk7lkn7","group_id":null,"components":["4l77j982t79p"]},{"status":"operational","name":"Automations (non-core functionality)","created_at":"2023-07-07T11:04:25.200-07:00","updated_at":"2026-05-18T18:17:49.233-07:00","position":11,"description":null,"showcase":false,"start_date":null,"id":"5p5kdgq72sz7","page_id":"9404kdk7lkn7","group_id":null,"components":["2hh5b13z44vt","xqtx8rntl6pn","tfdyy5j59g6w"]},{"status":"operational","name":"Websites (non-core 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life","showcase":false,"start_date":"2022-02-28T00:00:00.000-08:00","id":"nxbw9v3lmdtl","page_id":"9404kdk7lkn7","group_id":null}],
  "incidents": [{"name":"Planned Upcoming API Versions Retirement","status":"scheduled","created_at":"2025-08-25T11:43:44.785-07:00","updated_at":"2025-08-25T11:45:09.038-07:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/nrp5ctlkslyx","scheduled_for":"2026-12-31T01:00:00.000-08:00","scheduled_until":"2026-12-31T09:00:00.000-08:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-08-25T11:43:44.774-07:00","reminder_intervals":null,"id":"9f1j7jp01j93","page_id":"9404kdk7lkn7","incident_updates":[{"status":"scheduled","body":"As part of our commitment to reliability and security, LaunchDarkly will retire all API versions except 20240415 on December 31, 2026.\n\nAfter this date, all requests made to retired versions will stop working. To avoid disruption, customers must update integrations and workflows to use version 20240415 before the retirement date. \n\nWe previously announced the end of life (EOL) for older versions as of April 30, 2025. They have remained available during a grace period, which will end on December 31, 2026\n\nFor full details, see our API version changelog: https://launchdarkly.com/docs/api#api-version-changelog\n\nUpgrading now ensures uninterrupted access and provides immediate improvements in performance and functionality. \n\nWe recognize this may be a large undertaking, which is why we are providing extended notice. If you need guidance, please reach out to your account team or contact our support team.","created_at":"2025-08-25T11:43:44.835-07:00","wants_twitter_update":true,"twitter_updated_at":"2025-08-25T11:43:45.268-07:00","updated_at":"2025-08-25T11:43:45.282-07:00","display_at":"2025-08-25T11:43:44.835-07:00","deliver_notifications":true,"tweet_id":1960050480232722841,"id":"f4pz5fqn2h1b","incident_id":"9f1j7jp01j93","custom_tweet":null,"affected_components":[{"code":"d78f8m7zkgqt","name":"Flag Delivery Network (core functionality) - Server-side streaming API","old_status":"operational","new_status":"operational"},{"code":"156fh2g9b6pd","name":"Flag Delivery Network (core functionality) - Client-side streaming API","old_status":"operational","new_status":"operational"},{"code":"w5565sdz2kfj","name":"Flag Delivery Network (core functionality) - Polling API","old_status":"operational","new_status":"operational"},{"code":"dbc44wm7yn68","name":"Flag Delivery Network (core functionality) - Edge API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Server-side streaming API","created_at":"2016-02-23T13:25:44.226-08:00","updated_at":"2026-07-13T15:42:33.385-07:00","position":1,"description":"Real-time flag updates for server-side SDKs","showcase":true,"start_date":null,"id":"d78f8m7zkgqt","page_id":"9404kdk7lkn7","group_id":"vvb9wn53mspf"},{"status":"operational","name":"Client-side streaming API","created_at":"2018-03-07T17:35:49.315-08:00","updated_at":"2026-08-14T09:47:45.267-07:00","position":2,"description":"Real-time flag updates for client-side SDKs","showcase":true,"start_date":null,"id":"156fh2g9b6pd","page_id":"9404kdk7lkn7","group_id":"vvb9wn53mspf"},{"status":"operational","name":"Polling API","created_at":"2017-04-17T09:40:25.815-07:00","updated_at":"2026-07-13T12:17:03.360-07:00","position":3,"description":"Flag updates for SDKs in polling mode","showcase":true,"start_date":null,"id":"w5565sdz2kfj","page_id":"9404kdk7lkn7","group_id":"vvb9wn53mspf"},{"status":"operational","name":"Edge API","created_at":"2022-10-13T10:37:20.077-07:00","updated_at":"2025-06-12T14:52:16.079-07:00","position":4,"description":"Flag updates for Edge integrations","showcase":true,"start_date":"2022-10-13T00:00:00.000-07:00","id":"dbc44wm7yn68","page_id":"9404kdk7lkn7","group_id":"vvb9wn53mspf"}]},{"name":"Flag Updates delayed in US Region","status":"resolved","created_at":"2026-08-14T07:47:16.452-07:00","updated_at":"2026-08-14T09:47:45.320-07:00","monitoring_at":"2026-08-14T09:05:05.263-07:00","resolved_at":"2026-08-14T09:47:45.303-07:00","impact":"minor","shortlink":"https://stspg.io/xg4w7vvnrk63","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-14T07:47:16.444-07:00","reminder_intervals":null,"id":"hzctkvnmsmb6","page_id":"9404kdk7lkn7","incident_updates":[{"status":"resolved","body":"The issue is being marked as resolved. We're seeing improved latencies and our systems have recovered.","created_at":"2026-08-14T09:47:45.303-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-14T09:47:45.303-07:00","display_at":"2026-08-14T09:47:45.303-07:00","deliver_notifications":true,"tweet_id":null,"id":"405mjwz1xrrg","incident_id":"hzctkvnmsmb6","custom_tweet":null,"affected_components":[{"code":"156fh2g9b6pd","name":"Flag Delivery Network (core functionality) - Client-side streaming API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We investigated elevated error rates reported for mobile SDK flag delivery in US East. We've confirmed that flag delivery itself was not impacted. No customer action is required and we are monitoring the situation.","created_at":"2026-08-14T09:05:05.263-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-14T09:05:05.263-07:00","display_at":"2026-08-14T09:05:05.263-07:00","deliver_notifications":true,"tweet_id":null,"id":"mstrqnvsdtpf","incident_id":"hzctkvnmsmb6","custom_tweet":null,"affected_components":[{"code":"156fh2g9b6pd","name":"Flag Delivery Network (core functionality) - Client-side streaming API","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Flag Updates are currently delayed in the us-east-1 region. We are investigating the issue.","created_at":"2026-08-14T07:47:16.525-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-14T07:47:16.525-07:00","display_at":"2026-08-14T07:47:16.525-07:00","deliver_notifications":true,"tweet_id":null,"id":"3mxjrpyjvw34","incident_id":"hzctkvnmsmb6","custom_tweet":null,"affected_components":[{"code":"156fh2g9b6pd","name":"Flag Delivery Network (core functionality) - Client-side streaming API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Client-side streaming API","created_at":"2018-03-07T17:35:49.315-08:00","updated_at":"2026-08-14T09:47:45.267-07:00","position":2,"description":"Real-time flag updates for client-side SDKs","showcase":true,"start_date":null,"id":"156fh2g9b6pd","page_id":"9404kdk7lkn7","group_id":"vvb9wn53mspf"}]},{"name":"Elevated errors on server-side SDK streaming connections","status":"resolved","created_at":"2026-08-07T12:29:40.566-07:00","updated_at":"2026-08-07T13:15:52.828-07:00","monitoring_at":null,"resolved_at":"2026-08-07T13:15:52.808-07:00","impact":"minor","shortlink":"https://stspg.io/2f7v4bt6s4k3","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-07T12:29:40.554-07:00","reminder_intervals":null,"id":"jfz9d916tq56","page_id":"9404kdk7lkn7","incident_updates":[{"status":"resolved","body":"SDKs restored to operational","created_at":"2026-08-07T13:15:52.808-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-07T13:15:52.808-07:00","display_at":"2026-08-07T13:15:52.808-07:00","deliver_notifications":true,"tweet_id":null,"id":"8p1kp0kylfjd","incident_id":"jfz9d916tq56","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-08-07T13:12:06.564-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-07T13:12:06.564-07:00","display_at":"2026-08-07T13:12:06.564-07:00","deliver_notifications":true,"tweet_id":null,"id":"3z3kwv4g0c3l","incident_id":"jfz9d916tq56","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We released several mitigations and we're noticing that error rates are dropping. We'll continue to monitor the situation.","created_at":"2026-08-07T12:56:24.641-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-07T13:01:05.191-07:00","display_at":"2026-08-07T12:56:24.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"22r2mrxvbyfn","incident_id":"jfz9d916tq56","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating elevated HTTP 500 errors affecting some server-side SDK\nstreaming connections in our US commercial environment. Affected applications\nmay fail to establish or may intermittently lose their streaming connection to\nLaunchDarkly.","created_at":"2026-08-07T12:29:40.661-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-07T12:29:40.661-07:00","display_at":"2026-08-07T12:29:40.661-07:00","deliver_notifications":true,"tweet_id":null,"id":"cjmjhvp0m6tg","incident_id":"jfz9d916tq56","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"SDKs","created_at":"2022-02-28T13:52:00.274-08:00","updated_at":"2026-08-07T13:15:52.774-07:00","position":14,"description":"Notices about LaunchDarkly SDKs for topics like critical security vulnerabilities and versions approaching their end of life","showcase":false,"start_date":"2022-02-28T00:00:00.000-08:00","id":"nxbw9v3lmdtl","page_id":"9404kdk7lkn7","group_id":null}]},{"name":"Investigating - Known Impact","status":"resolved","created_at":"2026-07-31T10:44:16.431-07:00","updated_at":"2026-07-31T15:54:36.470-07:00","monitoring_at":"2026-07-31T14:58:15.516-07:00","resolved_at":"2026-07-31T15:54:36.449-07:00","impact":"minor","shortlink":"https://stspg.io/rg10v64yrrny","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-31T10:44:16.423-07:00","reminder_intervals":null,"id":"pgwlk8x3h6vx","page_id":"9404kdk7lkn7","incident_updates":[{"status":"resolved","body":"The issue with Observability Traces has been resolved. Missing trace data has been recovered.","created_at":"2026-07-31T15:54:36.449-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-31T15:54:36.449-07:00","display_at":"2026-07-31T15:54:36.449-07:00","deliver_notifications":true,"tweet_id":null,"id":"pkdyrmrs8ccy","incident_id":"pgwlk8x3h6vx","custom_tweet":null,"affected_components":[{"code":"12y9mq78j7hh","name":"Observability (core functionality) - OpenTelemetry (Logs, Traces, Metrics)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data recovery (expected to complete by 5pm PT).","created_at":"2026-07-31T14:58:15.516-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-31T14:58:15.516-07:00","display_at":"2026-07-31T14:58:15.516-07:00","deliver_notifications":true,"tweet_id":null,"id":"ymxwyhfkh362","incident_id":"pgwlk8x3h6vx","custom_tweet":null,"affected_components":[{"code":"12y9mq78j7hh","name":"Observability (core functionality) - OpenTelemetry (Logs, Traces, Metrics)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Customers are experiencing missing Observability Traces ingested from July 30th 5:16pm until July 31st 10:59am PT. Observability Logs / Metrics are unaffected. \n\nWe have identified the issue and are continuing our work to recover the missing Traces data.","created_at":"2026-07-31T10:59:59.040-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-31T10:59:59.040-07:00","display_at":"2026-07-31T10:59:59.040-07:00","deliver_notifications":true,"tweet_id":null,"id":"jmk7rs5krf6d","incident_id":"pgwlk8x3h6vx","custom_tweet":null,"affected_components":[{"code":"12y9mq78j7hh","name":"Observability (core functionality) - OpenTelemetry (Logs, Traces, Metrics)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.","created_at":"2026-07-31T10:44:16.497-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-31T10:44:16.497-07:00","display_at":"2026-07-31T10:44:16.497-07:00","deliver_notifications":true,"tweet_id":null,"id":"8grq3w4k8q5c","incident_id":"pgwlk8x3h6vx","custom_tweet":null,"affected_components":[{"code":"12y9mq78j7hh","name":"Observability (core functionality) - OpenTelemetry (Logs, Traces, Metrics)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"OpenTelemetry (Logs, Traces, Metrics)","created_at":"2025-11-18T12:44:28.358-08:00","updated_at":"2026-07-31T15:54:36.413-07:00","position":4,"description":null,"showcase":true,"start_date":"2025-11-18T00:00:00.000-08:00","id":"12y9mq78j7hh","page_id":"9404kdk7lkn7","group_id":"qwwp500n0czc"}]},{"name":"LaunchDarkly is operational but customer action may be required","status":"resolved","created_at":"2026-07-10T09:00:08.000-07:00","updated_at":"2026-07-29T11:15:39.654-07:00","monitoring_at":"2026-07-10T13:18:19.129-07:00","resolved_at":"2026-07-29T11:15:39.634-07:00","impact":"minor","shortlink":"https://stspg.io/rgzx37hr3zl0","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-10T09:00:08.000-07:00","reminder_intervals":null,"id":"44vx9yyr4vgw","page_id":"9404kdk7lkn7","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-29T11:15:39.634-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-29T11:15:39.634-07:00","display_at":"2026-07-29T11:15:39.634-07:00","deliver_notifications":true,"tweet_id":null,"id":"zjqtxf29yty3","incident_id":"44vx9yyr4vgw","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"All LaunchDarkly services are operational, though some customers need to take action to restore their connections to our Flag Delivery Network. Customers continue to successfully reestablish connections by completing the action guidance below and we continue to support customers working through the residual impact.\n\nSDKs and Relay Proxy instances which attempted to establish a connection to LaunchDarkly on July 10 between 09:11 and 11:42 AM PT were intermittently affected. This includes situations where the host application was restarted or redeployed during this time. SDKs and Relay Proxy instances which did not attempt to establish a connection during this time were unaffected.\n\nWe recommend reviewing your application logs for the incident window. Affected SDKs emit messages—varying by language—that contain any of the following: \"giving up permanently,\" \"Invalid SDK key,\" \"unauthorized,\" \"not authorized,\" or \"401.\" Any service that logged these messages may be unable to receive flag updates or send event data until it is restarted.\n\nHere are the recommended actions for each affected application:\n- If you use the Relay Proxy, please restart the Relay Proxy to re-establish connections. It should not be necessary to restart the applications behind it, but we recommend reviewing your application logs to confirm if restarting your applications is necessary.\n- If you use server-side SDKs without the Relay Proxy, please restart the application to re-establish its connection to LaunchDarkly.\n- Client-side and Mobile SDKs will reconnect automatically as their applications attempt to reconnect to LaunchDarkly under normal circumstances, for example when the application loads or the device regains network connectivity.\n- If this does not resolve the issue for an affected application (e.g. you still see the log messages from above), please log a support ticket and we will follow up with you directly to assist with remediation.","created_at":"2026-07-13T11:08:56.997-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-13T11:08:56.997-07:00","display_at":"2026-07-13T11:08:56.997-07:00","deliver_notifications":true,"tweet_id":null,"id":"dwmbrsy34d2c","incident_id":"44vx9yyr4vgw","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues, see our previous update for recovery steps.","created_at":"2026-07-10T19:00:32.646-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-10T19:04:57.487-07:00","display_at":"2026-07-10T19:00:32.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"qqfyd4y54z79","incident_id":"44vx9yyr4vgw","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Customers continue to successfully reestablish connections to our streaming services. \n\nWe recommend reviewing your application logs for the incident window. Affected SDKs emit messages—varying by language—that contain any of the following: \"giving up permanently,\" \"Invalid SDK key,\" \"unauthorized,\" \"not authorized,\" or \"401.\" Any service that logged these messages may be unable to receive flag updates or send event data until it is restarted.\n\nHere are the recommended actions for each affected application:\n- If you use server-side SDKs, please restart the application to re-establish its connection to LaunchDarkly.\n- If re-establishing connection to the server-side SDK does not work, please create and use a second SDK key.\n- If you use the Relay Proxy, please restart the Relay Proxy to re-establish connections. It should not be necessary to restart the applications behind it.\n- Client-side SDKs will reconnect automatically as they restart.\n- If this does not resolve the issue for an affected application (e.g. you still see the log messages from above), please log a support ticket and we will follow up with you directly to assist with remediation.","created_at":"2026-07-10T16:32:50.092-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-13T05:04:17.300-07:00","display_at":"2026-07-10T16:32:50.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"pdz0w0qr3xxl","incident_id":"44vx9yyr4vgw","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Our Flag Delivery services have recovered and we're observing an increase in customer traffic successfully reestablish connections to our streaming services. Customers who continue to encounter 401 connection errors in their SDKs or Relay Proxy instances are advised to restart their applications and/or Relay Proxy instances.","created_at":"2026-07-10T13:18:19.129-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-10T13:18:19.129-07:00","display_at":"2026-07-10T13:18:19.129-07:00","deliver_notifications":true,"tweet_id":null,"id":"x3kn0njxpcbm","incident_id":"44vx9yyr4vgw","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are investigating continued impact to customers' mobile and server SDK caused by the previous incident (https://status.launchdarkly.com/incidents/chywwz01ptb0). If customers are receiving SDK or Relay Proxy 401s please re-establish connections.","created_at":"2026-07-10T12:21:08.384-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-10T12:45:43.955-07:00","display_at":"2026-07-10T09:00:08.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"vpw8sqxg7r72","incident_id":"44vx9yyr4vgw","custom_tweet":null,"affected_components":[{"code":"nxbw9v3lmdtl","name":"SDKs","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"SDKs","created_at":"2022-02-28T13:52:00.274-08:00","updated_at":"2026-08-07T13:15:52.774-07:00","position":14,"description":"Notices about LaunchDarkly SDKs for topics like critical security vulnerabilities and versions approaching their end of life","showcase":false,"start_date":"2022-02-28T00:00:00.000-08:00","id":"nxbw9v3lmdtl","page_id":"9404kdk7lkn7","group_id":null}]},{"name":"Delay in Session Replay and Error ingest","status":"resolved","created_at":"2026-07-28T12:24:00.975-07:00","updated_at":"2026-07-28T13:04:52.076-07:00","monitoring_at":"2026-07-28T12:41:32.247-07:00","resolved_at":"2026-07-28T13:04:52.062-07:00","impact":"minor","shortlink":"https://stspg.io/4h85388bhst6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-28T12:24:00.965-07:00","reminder_intervals":null,"id":"fjfmh5445cb3","page_id":"9404kdk7lkn7","incident_updates":[{"status":"resolved","body":"The issue with session replay and error ingest has been resolved. We've caught up on all backlogged data as of 1:01pm PT.","created_at":"2026-07-28T13:04:52.062-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-28T13:04:52.062-07:00","display_at":"2026-07-28T13:04:52.062-07:00","deliver_notifications":true,"tweet_id":null,"id":"p72t453df0mn","incident_id":"fjfmh5445cb3","custom_tweet":null,"affected_components":[{"code":"2ndk16wxw8jt","name":"Observability (core functionality) - Observability Data Ingest (Sessions, Errors)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The issue with session replay and error ingest has been identified and a fix has been implemented. We expect to catch up on all backlogged data ingest in ~15 minutes. No data has been lost.","created_at":"2026-07-28T12:41:32.247-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-28T12:41:32.247-07:00","display_at":"2026-07-28T12:41:32.247-07:00","deliver_notifications":true,"tweet_id":null,"id":"kz1q3442rxd1","incident_id":"fjfmh5445cb3","custom_tweet":null,"affected_components":[{"code":"2ndk16wxw8jt","name":"Observability (core functionality) - Observability Data Ingest (Sessions, Errors)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Customers are experiencing delayed session replay and error ingest as of 11:03am PT. We have identified the issue and are continuing our work to resolve it. Data loss is not expected.","created_at":"2026-07-28T12:24:01.054-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-28T12:24:01.054-07:00","display_at":"2026-07-28T12:24:01.054-07:00","deliver_notifications":true,"tweet_id":null,"id":"0gfw97grx64f","incident_id":"fjfmh5445cb3","custom_tweet":null,"affected_components":[{"code":"2ndk16wxw8jt","name":"Observability (core functionality) - Observability Data Ingest (Sessions, Errors)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Observability Data Ingest (Sessions, Errors)","created_at":"2025-11-18T12:44:13.771-08:00","updated_at":"2026-07-28T13:04:52.032-07:00","position":3,"description":null,"showcase":true,"start_date":"2025-11-18T00:00:00.000-08:00","id":"2ndk16wxw8jt","page_id":"9404kdk7lkn7","group_id":"qwwp500n0czc"}]},{"name":"Elevated API Latency and Errors (11:32–11:48 PT)","status":"resolved","created_at":"2026-07-26T11:32:00.000-07:00","updated_at":"2026-07-26T12:10:31.982-07:00","monitoring_at":null,"resolved_at":"2026-07-26T11:32:00.000-07:00","impact":"minor","shortlink":"https://stspg.io/sm5vp8lh0nk5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-26T11:32:00.000-07:00","reminder_intervals":null,"id":"bwpb7xfrmjvn","page_id":"9404kdk7lkn7","incident_updates":[{"status":"resolved","body":"Between 11:32 and 11:48 PT, customers experienced increased latency and elevated error rates on API endpoints. Latency and error rates have returned to normal, and the incident has been resolved.","created_at":"2026-07-26T12:09:53.330-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-26T12:09:53.330-07:00","display_at":"2026-07-26T11:32:00.000-07:00","deliver_notifications":false,"tweet_id":null,"id":"ssdcyw23pmyq","incident_id":"bwpb7xfrmjvn","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Web application unavailable and flag delivery evaluations have elevated failure rate","status":"resolved","created_at":"2026-07-10T10:10:40.002-07:00","updated_at":"2026-07-10T11:19:47.686-07:00","monitoring_at":"2026-07-10T10:54:57.368-07:00","resolved_at":"2026-07-10T11:19:47.665-07:00","impact":"critical","shortlink":"https://stspg.io/3zs2g4y0zjhs","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"critical","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-10T10:40:36.000-07:00","reminder_intervals":null,"id":"chywwz01ptb0","page_id":"9404kdk7lkn7","incident_updates":[{"status":"resolved","body":"All service availability has been fully restored.\n\nCustomers using server-side SDKs might need to restart their applications to re-enable the SDKs' connection to LaunchDarkly. Customers using the Relay Proxy may also need to restart their Relay Proxy; in this case, the Relay Proxy should be restarted before restarting their applications that connect to it.\n\nTo determine if an application needs to be restarted, customers can look at their application logs. Affected SDKs will emit (depending on language) logs containing one of \"giving up permanently\", \"Invalid SDK key\", \"unauthorized\", or \"not authorized\", or \"401\". Services which emitted logs such as these before 9:13AM PT may be unable to receive flag updates and will be unable to send events to LaunchDarkly until they are restarted.","created_at":"2026-07-10T11:19:47.665-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-10T11:19:47.665-07:00","display_at":"2026-07-10T11:19:47.665-07:00","deliver_notifications":true,"tweet_id":null,"id":"x703569hwkss","incident_id":"chywwz01ptb0","custom_tweet":null,"affected_components":[{"code":"7h4z5dpj09mx","name":"Feature management (non-core functionality) - Context processing","old_status":"operational","new_status":"operational"},{"code":"2c1qzwzc7142","name":"Feature management (non-core functionality) - Data Export","old_status":"operational","new_status":"operational"},{"code":"g5bksjhndxmj","name":"Feature management (non-core functionality) - Flag usage metrics","old_status":"operational","new_status":"operational"},{"code":"xkfhb7ktnvb6","name":"Feature management (core functionality) - Feature workflows","old_status":"operational","new_status":"operational"},{"code":"0z3ns76sxvnf","name":"Feature management (core functionality) - Flag targeting","old_status":"operational","new_status":"operational"},{"code":"9xz56kbw0hgj","name":"Feature management (core functionality) - Segment management","old_status":"operational","new_status":"operational"},{"code":"2xhvx01jmqrw","name":"Feature management (core functionality) - Progressive rollouts","old_status":"operational","new_status":"operational"},{"code":"2wnf8k8p3bd8","name":"Feature management (core functionality) - Release pipelines","old_status":"operational","new_status":"operational"},{"code":"d117hfz24bmg","name":"Account management","old_status":"operational","new_status":"operational"},{"code":"q7sktr3j8cd1","name":"Experimentation (core functionality) - Experiment management","old_status":"operational","new_status":"operational"},{"code":"hf1r5xs02ll2","name":"Experimentation (core functionality) - Experiment results processing","old_status":"operational","new_status":"operational"},{"code":"2f264mc5ls7f","name":"Experimentation (core functionality) - Experiment results analysis","old_status":"operational","new_status":"operational"},{"code":"qvx81r5dgmxw","name":"Experimentation (core functionality) - Warehouse native experimentation","old_status":"operational","new_status":"operational"},{"code":"qywwncp0p9zp","name":"Experimentation (non-core functionality) - Past experiment iterations","old_status":"operational","new_status":"operational"},{"code":"4l77j982t79p","name":"Global (non-core functionality) - Audit log","old_status":"operational","new_status":"operational"},{"code":"nz8qpllp3bsz","name":"Global (core functionality) - Authentication","old_status":"operational","new_status":"operational"},{"code":"1skhs8zvnlm6","name":"Global (core functionality) - Metrics","old_status":"operational","new_status":"operational"},{"code":"s57hhrpqqwk1","name":"Global (core functionality) - Web app (app.launchdarkly.com)","old_status":"operational","new_status":"operational"},{"code":"2hh5b13z44vt","name":"Automations (non-core functionality) - Emails and notifications","old_status":"operational","new_status":"operational"},{"code":"xqtx8rntl6pn","name":"Automations (non-core functionality) - Integrations and webhooks","old_status":"operational","new_status":"operational"},{"code":"tfdyy5j59g6w","name":"Automations (non-core functionality) - Expiring Contexts Targets","old_status":"operational","new_status":"operational"},{"code":"02b3z1h4j5cl","name":"Guarded Rollouts (core functionality) - Rollout management","old_status":"operational","new_status":"operational"},{"code":"cz3hzygdr4w2","name":"Guarded Rollouts (core functionality) - Rollout results processing","old_status":"operational","new_status":"operational"},{"code":"02v76bhy9lgc","name":"Guarded Rollouts (core functionality) - Rollout results analysis","old_status":"operational","new_status":"operational"},{"code":"gvntrywbr2h3","name":"Agents (core functionality) - Config management","old_status":"operational","new_status":"operational"},{"code":"rhlpbq5f0nzk","name":"Agents (core functionality) - Graphs","old_status":"operational","new_status":"operational"},{"code":"xth0rvvf2qnh","name":"Agents (core functionality) - Playgrounds and offline evaluations","old_status":"operational","new_status":"operational"},{"code":"gdh9p0yvd0ft","name":"Agents (core functionality) - AI insights","old_status":"operational","new_status":"operational"},{"code":"p39qdwzktq8h","name":"Observability (core functionality) - Frontend","old_status":"operational","new_status":"operational"},{"code":"s3hr5qhhm94r","name":"Observability (core functionality) - Query API","old_status":"operational","new_status":"operational"},{"code":"2ndk16wxw8jt","name":"Observability (core functionality) - Observability Data Ingest (Sessions, Errors)","old_status":"operational","new_status":"operational"},{"code":"12y9mq78j7hh","name":"Observability (core functionality) - OpenTelemetry (Logs, Traces, Metrics)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Production service impact has been restored. However, customers might need to restart their applications to fully reconnect to LaunchDarkly's services. Our engineering team is working on guidance that can be provided to customers.","created_at":"2026-07-10T10:54:57.368-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-10T10:54:57.368-07:00","display_at":"2026-07-10T10:54:57.368-07:00","deliver_notifications":true,"tweet_id":null,"id":"1yt8d42t5qbx","incident_id":"chywwz01ptb0","custom_tweet":null,"affected_components":[{"code":"7h4z5dpj09mx","name":"Feature management (non-core functionality) - Context processing","old_status":"partial_outage","new_status":"operational"},{"code":"2c1qzwzc7142","name":"Feature management (non-core functionality) - Data Export","old_status":"partial_outage","new_status":"operational"},{"code":"g5bksjhndxmj","name":"Feature management (non-core functionality) - Flag usage metrics","old_status":"partial_outage","new_status":"operational"},{"code":"xkfhb7ktnvb6","name":"Feature management (core functionality) - Feature workflows","old_status":"partial_outage","new_status":"operational"},{"code":"0z3ns76sxvnf","name":"Feature management (core functionality) - Flag targeting","old_status":"partial_outage","new_status":"operational"},{"code":"9xz56kbw0hgj","name":"Feature management (core functionality) - Segment management","old_status":"partial_outage","new_status":"operational"},{"code":"2xhvx01jmqrw","name":"Feature management (core functionality) - Progressive rollouts","old_status":"partial_outage","new_status":"operational"},{"code":"2wnf8k8p3bd8","name":"Feature management (core functionality) - Release pipelines","old_status":"partial_outage","new_status":"operational"},{"code":"d117hfz24bmg","name":"Account management","old_status":"operational","new_status":"operational"},{"code":"q7sktr3j8cd1","name":"Experimentation (core functionality) - Experiment management","old_status":"partial_outage","new_status":"operational"},{"code":"hf1r5xs02ll2","name":"Experimentation (core functionality) - Experiment results processing","old_status":"partial_outage","new_status":"operational"},{"code":"2f264mc5ls7f","name":"Experimentation (core functionality) - Experiment results analysis","old_status":"partial_outage","new_status":"operational"},{"code":"qvx81r5dgmxw","name":"Experimentation (core functionality) - Warehouse native experimentation","old_status":"partial_outage","new_status":"operational"},{"code":"qywwncp0p9zp","name":"Experimentation (non-core functionality) - Past experiment iterations","old_status":"partial_outage","new_status":"operational"},{"code":"4l77j982t79p","name":"Global (non-core functionality) - Audit log","old_status":"partial_outage","new_status":"operational"},{"code":"nz8qpllp3bsz","name":"Global (core functionality) - Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"1skhs8zvnlm6","name":"Global (core functionality) - Metrics","old_status":"partial_outage","new_status":"operational"},{"code":"s57hhrpqqwk1","name":"Global (core functionality) - Web app (app.launchdarkly.com)","old_status":"partial_outage","new_status":"operational"},{"code":"2hh5b13z44vt","name":"Automations (non-core functionality) - Emails and notifications","old_status":"partial_outage","new_status":"operational"},{"code":"xqtx8rntl6pn","name":"Automations (non-core functionality) - Integrations and webhooks","old_status":"partial_outage","new_status":"operational"},{"code":"tfdyy5j59g6w","name":"Automations (non-core functionality) - Expiring Contexts Targets","old_status":"partial_outage","new_status":"operational"},{"code":"02b3z1h4j5cl","name":"Guarded Rollouts (core functionality) - Rollout management","old_status":"partial_outage","new_status":"operational"},{"code":"cz3hzygdr4w2","name":"Guarded Rollouts (core functionality) - Rollout results processing","old_status":"partial_outage","new_status":"operational"},{"code":"02v76bhy9lgc","name":"Guarded Rollouts (core functionality) - Rollout results analysis","old_status":"partial_outage","new_status":"operational"},{"code":"gvntrywbr2h3","name":"Agents (core functionality) - Config management","old_status":"partial_outage","new_status":"operational"},{"code":"rhlpbq5f0nzk","name":"Agents (core functionality) - Graphs","old_status":"partial_outage","new_status":"operational"},{"code":"xth0rvvf2qnh","name":"Agents (core functionality) - Playgrounds and offline evaluations","old_status":"partial_outage","new_status":"operational"},{"code":"gdh9p0yvd0ft","name":"Agents (core functionality) - AI insights","old_status":"partial_outage","new_status":"operational"},{"code":"p39qdwzktq8h","name":"Observability (core functionality) - Frontend","old_status":"operational","new_status":"operational"},{"code":"s3hr5qhhm94r","name":"Observability (core functionality) - Query API","old_status":"partial_outage","new_status":"operational"},{"code":"2ndk16wxw8jt","name":"Observability (core functionality) - Observability Data Ingest (Sessions, Errors)","old_status":"partial_outage","new_status":"operational"},{"code":"12y9mq78j7hh","name":"Observability (core functionality) - OpenTelemetry (Logs, Traces, Metrics)","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"The web application availability has recovered. Flag delivery and event ingestion continue to be impacted and are actively recovering.\n\nOur engineering team continues to work on remediation.","created_at":"2026-07-10T10:40:36.091-07:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-10T10:41:25.877-07:00","display_at":"2026-07-10T10:40:36.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"khv4zf9pmnxx","incident_id":"chywwz01ptb0","custom_tweet":null,"affected_components":[{"code":"7h4z5dpj09mx","name":"Feature management (non-core functionality) - Context processing","old_status":"partial_outage","new_status":"partial_outage"},{"code":"2c1qzwzc7142","name":"Feature management (non-core functionality) - Data Export","old_status":"partial_outage","new_status":"partial_outage"},{"code":"g5bksjhndxmj","name":"Feature management (non-core functionality) - Flag usage metrics","old_status":"partial_outage","new_status":"partial_outage"},{"code":"xkfhb7ktnvb6","name":"Feature management (core functionality) - 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