A fix has been implemented and we are monitoring the results.
Posted Dec 15, 2025 - 08:20 PST
Update
We are observing a reduction in SDK errors. We are continuing to work on a fix.
Posted Dec 15, 2025 - 07:43 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 15, 2025 - 07:31 PST
Update
We are continuing to investigate this issue.
Posted Dec 15, 2025 - 07:22 PST
Update
We are also observing a small percentage timeouts when modifying feature flags via our API or UI. We are continuing to investigate this error.
Posted Dec 15, 2025 - 07:03 PST
Update
We are continuing to investigate this issue.
Posted Dec 15, 2025 - 06:42 PST
Investigating
We are investigating an increase in SDK error rates affecting a small portion of requests, currently estimated at less than one percent. SDKs will automatically retry these errors, so the primary customer impact is expected to be longer SDK initialization times rather than request failures. We believe the issue is related to an ongoing incident affecting one of our vendors. Our team is actively working to mitigate the impact and will provide additional updates as more information becomes available.
Posted Dec 15, 2025 - 06:14 PST
This incident affected: Flag Delivery Network (core functionality) (Server-side streaming API, Client-side streaming API, Polling API) and Feature management (core functionality) (Flag targeting).