Delays in indexing user data

Incident Report for LaunchDarkly

Resolved

The incident has been resolved.

Posted Dec 12, 2021 - 15:22 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 12, 2021 - 14:34 PST

Identified

Our infrastructure to process user data is running behind which is causing delays in the users page, MAU counts, and other user-related functionality. At present, we expect only a small percentage of customers are affected. No user data has been lost. We are taking steps to improve the throughput of user data ingestion.

Posted Dec 12, 2021 - 13:16 PST