Elevated API Errors

Incident Report for LaunchDarkly

Resolved

This incident has been resolved.

Posted Aug 30, 2020 - 10:11 PDT

Monitoring

API error rate levels are decreasing. Site and API accessibility are returning to normal.

Posted Aug 30, 2020 - 08:45 PDT

Identified

Customers may see elevated error rates when accessing LaunchDarkly's web application (app.launchdarkly.com) or when polling for feature flags. This incident does not affect all customers. LaunchDarkly's streaming capabilities are unaffected.

Posted Aug 30, 2020 - 05:35 PDT

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Aug 30, 2020 - 04:48 PDT

This incident affected: Feature management (core functionality) (Flag targeting) and Flag Delivery Network (core functionality) (Polling API).