MAU usage data is delayed

Incident Report for LaunchDarkly

Resolved

We have finished recalculating MAU usage data.

Posted Aug 16, 2021 - 13:21 PDT

Update

We have completed the backfill of daily active user data from August 10th. We will recalculate MAU usage data Monday (8/16).

Posted Aug 13, 2021 - 18:09 PDT

Update

We are continuing to backfill daily active user data from August 10th.

Posted Aug 12, 2021 - 17:17 PDT

Update

We've processed most of the backlog of MAU usage data. Current MAU counts will undercount a period of several hours from August 10th. We are working to backfill this period.

Posted Aug 11, 2021 - 13:01 PDT

Monitoring

We've implemented a fix and are processing the backlog of MAU usage data.

Posted Aug 11, 2021 - 10:39 PDT

Investigating

We are investigating a delay in MAU usage data ingestion.

Posted Aug 11, 2021 - 09:16 PDT

This incident affected: Feature management (non-core functionality) (Flag usage metrics).