User indexing delayed

Incident Report for LaunchDarkly

Resolved

This incident has been resolved.

Posted May 28, 2020 - 21:42 PDT

Monitoring

A fix has been implemented and we are monitoring the users API. It may be a few minutes before previously received user data is available from the API.

Posted May 28, 2020 - 19:34 PDT

Identified

We have identified the cause of the user indexing slowness and are working on a fix.

Posted May 28, 2020 - 19:24 PDT

Investigating

API requests for users are slow and indexing of new user data is delayed. We are investigating.

Posted May 28, 2020 - 19:18 PDT