The issue with missing some aggregate usage data in the account dashboards has been resolved. The backfill of missing data has completed and the impacted services have returned to normal operation. There was no data loss experienced.
Posted Jan 08, 2025 - 09:33 PST
Update
The backfill of missing account usage charts data is still in progress. We have backfilled most data, but small portion still remains. We expect the process to complete within the next day. We will post another update and resolve this incident once the backfill is fully completed.
Posted Jan 07, 2025 - 20:12 PST
Monitoring
The issue with missing some aggregate usage data in the account dashboards has been identified and a fix has been implemented. We are in the process of backfilling the missing data. We will post another update and resolve this incident once the backfill process is completed.
Posted Jan 06, 2025 - 15:17 PST
Identified
We have identified the issue with customer account dashboards missing some usage aggregate data since Dec 20. There is no data loss. We are working on the fix and will post an update once issue is resolved.
Service operation is not impacted, the issue is limited to account usage charts.