Flag update delays in EU

Incident Report for LaunchDarkly

Resolved

The issue with customers using polling SDKs in the EU instance experiencing flag update delays up to 90 minutes has been resolved. Impacted services have returned to normal operation

Optional add-ins:

Flag Delivery was not impacted

There was no data loss experienced

Posted Feb 18, 2025 - 13:29 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 18, 2025 - 12:54 PST

Investigating

Customers using polling SDKs in the EU instance may be experiencing flag update delays up to 90 minutes. We are investigating and will provide updates as they become available.

Posted Feb 18, 2025 - 12:40 PST

This incident affected: Flag Delivery Network (core functionality) (Polling API).