Increased error rate in mobile streaming API for APAC region

Incident Report for LaunchDarkly

Resolved

We've successfully restored mobile streaming traffic in the APAC region and everything should be back to normal.
Posted Feb 03, 2021 - 18:46 PST

Update

APAC traffic to the mobile streaming API has been routed to other regions and error rates have subsided. There may be some increased latency in mobile streaming initialization in the APAC region until we are able to route traffic back to the APAC region, which we are working towards.
Posted Feb 03, 2021 - 18:34 PST

Identified

The issue has been identified and we are working on a fix.
Posted Feb 03, 2021 - 18:25 PST

Investigating

We are currently investigating this issue.
Posted Feb 03, 2021 - 17:36 PST
This incident affected: Flag Delivery Network (core functionality) (Client-side streaming API).