Delayed Context Ingestion for Early Access Customers

Incident Report for LaunchDarkly

Resolved

This incident has been resolved.
Posted Feb 02, 2023 - 15:05 PST

Update

We are continuing to monitor system performance and work apply additional enhancements. There is currently ~20min delay in Context Indexing at this time which impacts availability of Contexts for auto-completion in targeting. Manual addition of Contexts for targeting is not impacted.

This only affects customers enrolled in the Custom Contexts Early Access Program. (Contexts EAP)

There is no impact to the Users Services, SDKs, or applications using the LaunchDarkly service.
Posted Feb 02, 2023 - 13:38 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 01, 2023 - 10:20 PST

Identified

An issue has been identified and we are implementing a fix.

This only affects customers enrolled in the Custom Contexts Early Access Program. (Contexts EAP)

There is no impact to the Users Services, SDKs, or applications using the LaunchDarkly service.
Posted Feb 01, 2023 - 09:52 PST

Investigating

We are investigating an issue with context ingestion. During this time, the flag targeting page will not be updated in real-time with autofill context kinds.

This only affects customers enrolled in the Custom Contexts Early Access Program. (Contexts EAP)

There is no impact to the Users Services, SDKs, or applications using the LaunchDarkly service.
Posted Feb 01, 2023 - 09:22 PST