Elevated polling SDK endpoints, API and LaunchDarkly App Error affecting a small subset of NA requests.

Incident Report for LaunchDarkly

Resolved

This incident has been resolved.
Posted Sep 20, 2023 - 16:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2023 - 14:14 PDT

Investigating

We investigating an elevated error rate establishing connections to polling SDK endpoints, API and LaunchDarkly App affecting a small subset of North America requests.
Posted Sep 20, 2023 - 13:16 PDT
This incident affected: Flag Delivery Network (core functionality) (Polling API) and Global (core functionality) (Web app (app.launchdarkly.com)).
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