Delays in indexing user data

Incident Report for LaunchDarkly

Resolved

This incident has been resolved.
Posted Nov 15, 2021 - 11:44 PST

Update

We are continuing to monitor for any further issues.
Posted Nov 15, 2021 - 09:46 PST

Update

We are continuing to monitor for any further issues.
Posted Nov 15, 2021 - 08:34 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 15, 2021 - 06:20 PST

Update

We are continuing to work on a fix for this issue.
Posted Nov 15, 2021 - 05:41 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 15, 2021 - 04:54 PST

Update

We are continuing to investigate this issue.
Posted Nov 15, 2021 - 03:49 PST

Update

We are continuing to investigate this issue.
Posted Nov 15, 2021 - 03:11 PST

Investigating

Our infrastructure to process user data is running behind which is causing delays in the users page, MAU counts, and other user-related functionality
Posted Nov 15, 2021 - 02:52 PST